KARUNAKAR RAI
JN3-4-7, SUYOG APARTMENTS, SECTOR -9, VASHI, NAVI MUMBAI – 400 703,
Maharashtra, India
Contact No.: +91 9920384002
E Mail: karanvashi@rediffmail.com, karunakar.rai@gmail.com
Innovative thinker with broad based expertise in
Operations, Business Development and responsible for P&L. Proven ability to
quickly analyse key business drivers and develop strategies to grow the bottom
line. Looking for career enrichment opportunities in Record Management Setup,
Operations, Sales and Marketing of Records Management Services, Records
Management Training and Setting up policies with a growth oriented organization
of repute.
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Veteran in the Commercial Records
Management Industry – India. High integrity, energetic leader known for
ability and create successful outcomes in complex situations. Diverse industry
and functional expertise, with a tenacious commitment towards driving sales,
profit and market share growth.
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An incisive professional with 23 years of
extensive experience in the field of Records Management Operations, Business
Developments / Office Administration & Customer Care.
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Excellence in Customer Service, Facility Setup
and Management.
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Posses excellent communication skills,
problem resolution abilities & maintains confidentiality.
An area of excellence includes:
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Leading Change
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Developing new business
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Marketing Strategy
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Branding
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Managing Budgets and P&L
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Redesigning business process
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Leading and developing best teams
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Negotiating and closing deals
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Best Presentator
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Growing revenue and Profit
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Creating winning business plans
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Raising capital
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Forming strategic alliances
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Building shareholders Value.
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Executive
Highlights
w New Business
Start-ups: Established Records Management Business for largest corporate. Grown the business to
0.25 million cartons within 18 month time, increasing the top line at 500 thousand Dollars.
w Mergers and
Acquisitions: Spearhead 100 thousand carton business: Conducted
due diligence, led negotiations, integrated operations and managed strategic
relationship through complex technology transition.
w Business Development
and Sales Leadership: Personally closed
private and public sector contracts for up to $ 0.7 million with organisations
like Crown, IL&FS, Sharepro, Podar.
w Leading
and Managing an organisation of repute includes starting up operations and
diversifications, in pursuit of assignments in Records Management.
w Leadership
/ strategic alliance, sales administration / team management / project
management.
w Strategy
Planning, Managing complete P&L.
ORGANISATIONAL
SCAN - INDIA
Presently
: Senior
Vice President – Records Management Business – India
Sharepro Services India
Pvt. Ltd
Location
: Mumbai.
Company
Profile: Sharepro, is a SEBI
Registered Category 1 Registrars to Issues and Securities Transfer Agent. Incorporated
in the year 1980 and is in share registry business for the last 32 years. We
have the privilege of being the Registrars to some of the prestigious Indian
corporate including several multinationals. We are managing the statutory
records of our clients since last 32 years and have a good track record for
dependability and integrity. We maintains assured quality standards for which
the company is certified under ISO 9001:2008 (Quality Management System).
Accountable for :
Startup unit of
Sharepro with services like record storage and data protection, Document
Imaging Services, Business Process support, NON-Voice Projects such as
Digitisation.
1. Responsible
for Complete business vertical setup
2. Implementation
of ISO for RIM business (QMS and ISMS)
3. Individually
responsible for complete P&L.
4. Responsible
for Budgeting, making bottom-line strong.
5. Solely
responsible to develop strategic tie up for R&T and RIM Business, which is
under process.
Currently managing
approx. 0.20 Million Carton Setup in Mumbai
National Head – Business Setup and
Development (India) 2010
– July 2013
IL&FS Trust Company Ltd (Subsidiary of
IL&FS)
Location
: Mumbai, India
Company Profile: One
of the largest fiduciary company ventured in to Record Storage and Management business
in 2010 and currently one of the fastest growing Information Management company
in India. Initiated complete business setup for IL&FS (one of the largest
infrastructure development company in India).
Accountable for :
6. Record
Storage Setup and Management
7. Business
Process Support Services Setup
8. Scanning
and Digitisation Vertical setup
9. Media
Tape Storage and Management vertical setup
10. Process
and Document Scanning support for PSU’s (Bank of Baroda, Gas Authority of
India)
11. Implementation
of ISO certification (QMS and ISMS) for the product and facilities.
Currently managing
approx. 0.50 Million Carton Setup in Mumbai, Delhi, Kolkata and Chennai.
Divisional Manager – Records Management
(Western Region, India) 2007 - 2010
Crown Worldwide Group (Records Management
Division)
Location:
Mumbai
Company
Profile: It is a major Service records
management Provider for most of the Financial Sectors and Corporate Groups.
Role:
§ Overall profit centre head for entire western region
(Maharashtra / Gujarat / Goa )
§ Directing and controlling daily operations in most
cost effective manner.
§ Overseeing all operations at the record centres
situated in Mumbai / Gujarat
§ Adhering to customer service standards, MIS etc by
applying operational procedures.
§ Devising Work flow design, planning of record
centres, Operational procedures.
§ Meeting the top lines as per awarded budgets.
§ Solely responsible to execute “Scanning and
Inventorisation Project for Reliance Mobile” of 1190 Thousand Application
Forms. Meeting the Topline before completion of Budget Year.
ORGANISATIONAL
SCAN - INTERNATIONAL
Fate Records Management WLL as Operations
Officer 2005 -
2007
Location: Bahrain
Company
Profile: The organisation started its operations in March’ 07 to provide entire
lifecycle solution on Records Management. It provides records management
solutions to financial and corporate
institutions across a vast array of vertical sectors in the Kingdom of Bahrain
Role:
§ Directing all operations for management of records
in efficient manner.
§ Determining the electronic & physical records to
retain based on their operational needs & perception of risk.
ORGANISATIONAL
SCAN - INDIA
Manager – Service s
(Operations) 2003
- 2005
NAX (Navbharat Archive XPress Private
Limited, Mumbai
Location:
Mumbai
Company
Profile: It is a major Service
Provider for ICICI Group, Kotak Mahindra, HDFC & other Corporate Groups.
Role:
§ Directing and controlling daily operations in most
cost effective manner.
§ Overseeing all operations at the record centres
situated in Navi Mumbai.
§ Assuring prompt and accurate completion of given
task / routine services requested by the customer.
§ Adhering to customer service standards, MIS etc by
applying Six Sigma on operational procedures.
§ Devising Work flow design, planning of record centres,
Operational procedures.
Manager – Service s
(Operations / Admin / Sales) 2002
- 2003
P Doc Management Solutions Limited, Mumbai
Location:
Mumbai
Company
Profile: The organisation is into Archiving and Content Management both Onsite and
Offsite.
Role `
§ Fore
fronting all operations of a start up company by providing all services such as
new facility centre setup including all safety – security & confidentiality
measures installation / minimum automation setup etc.
§ Formulating
and implementing new onsite records management system as per client
requirements & training deputed officials on records management.
§ Efficiently
handling a team of 35 executives in different activities such as:
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Offsite Records Management.
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Onsite Records Management.
°
Credit Point Verification Service s.
§ Compiling
MIS reports such as Re-filing Status, Request Delivery, Document Pickup Status
and submitting to customers for their reference.
§ Negotiating
and finalizing vendors for future purchases.
§ Devising
separate Tape Management System (Preservation / Pickup and Retrieval) for
Hungama TV (UTV Venture).
Assistant Manager – Record Centre 2000
- 2002
(Operations, Customer Care, and Sales)
Sabero Iron Mountain Limited - Record
Centre, Chennai.
Location:
Chennai
Company
Profile: A Record Management Service
Providers for: Standard Chartered Bank, Prudential ICICI AMC Ltd., Zurich AMC
Ltd., CAMS, Scope International.
Role
w Ensuring
the smooth operation of Whole Record Centre which includes Administration,
Operations & Customer-Care.
w Undertaking
all operations for collecting payments.
w Compiling
monthly reports such as MIS, Refilling Report, Facility physical management and
security Report, House Keeping Report, Site Security & safety Report,
Retrieval Performance Report and Overall Monthly Report.
w Conducting
Record Management Survey and preparing proposal for new prospect clients.
Attainments
w Entrusted
with the responsibility of passing petty cash expenses.
Apr’ 01– Jul’ 02: Assistant Manager – Admin & HR
Bushra
International Institute of Graduate Studies
Location:
Mumbai
Company
Profile: An extended campus of Charles Sturt University ,
Australia & Northwood University , USA
Role
w Administering
the overall branch operations.
w Competently
maintaining Assets Record & Office Stationary.
w Maintaining
stationary in & out record, Hardware & Software Installation, Purchase
of office equipment, Annual maintenance contracts.
w Taking
care of statutory obligations like Registration under Shops & Establishment
Act,
w Making travel
bookings, including foreign travels & Hotel bookings.
w Undertaking
recruitment by advertising through news papers.
w Conducting
interviews of prospective candidates by short listing resumes.
w Arranging
Interviews & coordinating with short-listed candidates till joining.
w Handling
all joining formalities by maintaining salary and leave records.
w Scrutinizing
all necessary documents of the students.
w Facilitating
in arrangement of fees (in AU$) through banks and forwarding the payment
directly to the concerned Universities with all testimonies.
w Maintaining
effective correspondence with the H.O in Malaysia
w Organising
accommodation facility process for outstation students.
Jan’ 91 – Jan’ 00: Kuber Group, Mumbai
As Assistant Manager - Operations / Sales: Auto General
Finance and Leasing Ltd (NBFC)
Location: Mumbai
Role:
w Approx.
100% recovery of the loans, till Jan’ 2000 which was personally verified and
sanctioned.
w Coordinating
with the RTO Agents for speedy process on documentation of vehicles.
w Performing
physical verification / scanning of each Auto Loan application for Navi Mumbai
area Assessing client’s needs and advising on the best loan schemes available
in the market.
w Maintaining
coordination with the concerned institution for quick disbursement of loans.
w Boosting
business by participating in Housing Exhibitions.
Attainments:
w Holds the
distinction of achieving yearly target of Rs. 3.5 crores disbursement through 4
wheeler Finance / Consumer loans.
w Instrumental
in selection & purchase of land in Navi Mumbai through tendered plots from
CIDCO.
w Recruited
Direct Sales Associates to develop Auto loan segment.
w Dexterously
managed the submission of Loan cases of approx. Rs. 2.00 crores to different
housing finance institutions.
As Executive – Finance & Systems
Location:
New Delhi
Role:
w Assisting
System Administrator in administration of EDP
Department.
w Supervising
50 branches among 375 Branches spread all over India
w Performing
regular backups to maintain daily transaction record.
w Extending
Software/Hardware support.
w Undertaking
computerization and software installation in new branches all over India
w Imparting
software training to all the staff members.
w Visiting
branches all over India
w Proficiently
handling all computer related queries at the time of public issue of the
company.
w Getting
daily reports from the Merchant Bankers, Lead Managers to the Issue.
w Submitting
detailed report to the Managing Director as well as Chief Executive Officer on
daily basis.
Commenced career as EDP
Executive
Location: New
Delhi
w Awarded with an appreciation certificate from the
group for Performance in Computerisation
of Accounting System at National Convention, Mumbai.
ACADEMIA
1. Bachelor in Business Administration
(Retail Operations) from Sikkim Manipal University.
2. Diploma
in Information & System Management from Apple Industries Ltd., (APTECH)
SOFTWARE
PROFICIENCY
Proficient in
Windows 95, Windows XP, MS Word and Ms Excel, MS Access, MS PowerPoint.
PERSONAL
DOSSIER
Date of Birth : 13th July’ 1970
Nationality : Indian
Marital Status : Married
No. of Dependants : 1
Language Proficiency : English,
Hindi & Kannada
Passport
Number : A 6143740
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